Warranty Part


Sipoe provides a straightforward warranty that is processed in the most hassle-free way possible. Please refer to chart below for the warranty timelines of various products, as warranty periods differ according to models.

Products sold by Sipoe refurbished (“pre-owned”) come with their own unique warranty that you can find on the product listing or contact us at support@sipoe.com with your order receipt for confirmation.

This limited warranty provided by the manufacturer in no way affects a potential statutory warranty provided by law.

View all warranties here

30-Day Money-Back Guarantee for Any Reason

Undamaged products may be returned for a full refund for any reason within 30 days of the date the item was delivered to the designated shipping address. Once the returned item arrives back in Sipoe’s warehouse for inspection, the refund process will begin.

● Returns must include all accessories
● Items must include original packaging
● For non-quality related warranty claims, buyer is responsible for shipping costs
● For non-quality related warranty claims, Sipoe refunds the cost of the product itself
● Returns may be rejected if items do not meet the above requirements

Refund requests for the 30-day money back guarantee expire 30 days after opening a warranty claim. It is not possible to process a request for a refund for non-quality issues for items that have expired this 30-day window. For purchases not made directly through Anker’s online stores, please contact retailers for refunds. For quality-related issues, please see below.

1 Year Warranty – No Registration

LIMITED WARRANTY: Sipoe warrants that all of your items sold by Sipoe.com and Sipoe Direct via amazon marketplaces will be free from defects in material and workmanship and will operate for 1 years. If this item does not conform to the warranty, Philips will send you, at its election, a replacement bulb or refund your original purchase price upon receipt of the returned item, register receipt and proof of purchase. For any questions, concerns, or to learn how to return the bulb, please text to 1-617-221-5604, Or, send an email through our contact form [https://sipoe.com/about/contact-us]. This limited warranty does not cover items subject to accident, neglect, abuse, misuse or acts of God. REPLACEMENT OR REFUND IS YOUR SOLE REMEDY. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IS HEREBY EXPRESSLY EXCLUDED. Some states do not allow the exclusion of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Need to make a warranty claim?

If your item does not conform to the warranty, Sipoe will send you, at it’s election, a replacement item or refund your original purchase price upon receipt of the returned bulb, register receipt, and proof of purchase.

For any questions, concerns, or to learn how to return the item, please contact Sipoe:
TEXT to 1-617-221-5604
Monday – Friday: 9:00am – 8:00pm EST
Email Us: support@sipoe.com

Send Us an Email