24 x 7 Service

Welcome to the Sipoe inquiry service.
Whatever your question, we’re here to help.

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Frequently Asked Questions

Please read the FAQs before sending us a message.


About Sipoe

Sipoe has been a professional manufacturer located in North America for many years. With a passion for innovation and customer satisfaction, the Sipoe team is constantly improving upon its products and operations to deliver the best experience to its valued customers.

How long does it takes to we get back to you?

We always get back to you within 24 Hours From Monday to Friday.

What are the delivery charges for orders from the Online Shop?

1). Free Standard Shipping (5-7 business days) – $0
2). Expedited Shipping (3-4 business days) – $5.05 to $9.60
3). Priority Shipping (1-2 business day) – $10.00 to $18.50
Final shipping cost will be calculated at checkout.
While, each order over $99 will be free of delivery charge!

Which payment methods are accepted in the Online Shop?
We accept the following payment methods:
  • Credit card.
  • Debit card.
  • Direct bank transfer services.
  • PayPal.
How long will the delivery take

A large number of people asking ‘how long does it take for my order to be sent? Your item delivery times depending on where you are shipping and the courier. Find out how long it will take for a courier to deliver a parcel to the destination. You can refer to us by sending email to service@

Is my data protected on this online shop?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

Contact information

Anytime, anything that you need to contact us, please do not hesitate to send email to:
US Contact Number:
+1 617-221-5604 Mon-Fri 8am – 8pm (EST).

Customer Service Inquiries

    Click to send us an email

    Please get in touch about any issues you’re having, and we’ll try our best to respond with 24 hours.
    * If above link does not work, you can contact us directly. Email us: